Sponsors

Oracle is #1 in Communications globally with 20 of the world's top 20 communications companies running Oracle applications. Oracle Communications integrates industry-specific BSS and OSS solutions with a standards-based service delivery portfolio, as well as the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, and carrier-grade middleware and database technologies. Oracle Communications enables service providers to deliver next generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network.

Cognizant is a leading provider of information technology, consulting and business process outsourcing services. Cognizant's passion is to dedicate our global technology and innovation know-how, our industry expertise and worldwide resources to working together with clients to make their businesses stronger. With more than 40 global delivery centres and 63,000 employees, we combine a unique onsite/offshore delivery model infused with a distinct culture of customer satisfaction. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and a member of the Fortune 1000 and is ranked among the top information technology companies in BusinessWeek's Hot Growth and Top 50 Performers listings.

- Eleven of the world's top twelve telecommunications companies and over 900 market leaders choose Teradata to drive business value from business intelligence
- Teradata is consistently recognised as the leader in data warehouse solutions
- With nearly 6,000 employees and $1.7bn revenues, Teradata is the largest company solely dedicated to delivering data warehouse solutions
- Our award-winning solutions use the most powerful, scalable, and reliable technology platforms in the industry and have been implemented in more than 2000 customer locations worldwide

Fizzback solicits customer feedback at the point-of-experience, when consumers' top-of-mind thoughts are most relevant, using any form of mobile communication (such as SMS text.)  It employs a proprietary natural-language processing engine to provide structure to the free-form comments, deriving the nature, topic, sentiment and tone of comments.

Tailored responses are delivered in real-time, creating a meaningful dialogue that adds to the customer's experience.  Key employees are immediately altered, enabling companies to resolve issues and win customers back quickly.  Senior management benefits from a real-time, interactive dashboard that delivers clear visibility into their frontline operation and their customers' experiences.

Technology, regulation and new competitors are changing the landscape of communications, media and entertainment companies. HP helps enterprises to understand how technology empowers innovation, efficiency and flexibility, the importance of realigning business, and how to lead through times of uncertainty. We offer solutions that keep  people connected with richer, simpler and more personalised services by enabling communications, media and entertainment companies to integrate their business processes, link digital content and communications networks, and capitalise on the explosion of new and exciting devices for entertainment, information and communication. HP leads an ecosystem of partners that deliver solutions for the industry-specific needs of these key enterprise companies. For more information: www.hp.com/go/cme