Agenda


Thursday 19 November
   
Click here to download a PDF version of the latest agenda
 
08:00 - 09:00 Conference registration and networking refreshments
09:00 - 09:10
Chair's welcome and introduction 
Andrew Parker, Telecoms Editor, Financial Times
 
09:10 - 10:30
Opening keynote session
View from the top: A brave new world?
Against a backdrop of economic, competitive and regulatory pressures, what is the outlook for recovery and growth? How will the global M&A landscape be reshaped in 2010 and beyond? What is the financial outlook and how can you adequately forecast and measure returns from investments? Hear from a stellar lineup of CEOs as they take a strategic view of the risks and opportunities the industry is facing to ensure that business models evolve with the fast moving business environment.

09:10 - 09:50 Dr Hannes Ametsreiter, CEO, Telekom Austria Group
09:50 - 10:30

Michel Combes, CEO, Europe Region, Vodafone Group
 
10:30 - 10:55
Outlook for global markets
Will the global economic downturn provide opportunities to acquire market assets, and if so which markets offer the most potential? Which markets will suffer most from any prolonged global crisis? What are the key forecasts for subscription growth, and which regions will be the growth engines? Which product offerings and services will be the most crucial revenue generators for both emerging and developed markets? And how should companies rethink their pricing structures to maintain a global competitive advantage?  
 
Olaf Swantee, Senior Executive Vice President, Orange France Telecom
 
10:55 - 11:00

Rob Keve, CEO, Fizzback 
11:00 - 11:30

Networking coffee 

11:30 - 12:00

The next level of convergence

Neil Berkett, CEO, Virgin Media
12:00 - 13:00

Panel: The battle for supremacy in the evolving communications value chain
Competition is changing the shape and economics of the industry. As multifunctional hand held devices become more popular, jostling for position in the converged value chain between device providers, networks and content owners looks set to intensify. Who will be the major players and gatekeepers? What is the role of the Web / social networking companies? As the battle for supremacy develops, will market approaches become more aggressive and, if so, in what way? 

Lloyd Salvage, Vice President - Global Segment Marketing, AT&T
Ben Wood, Director of Research, CCS Insight
David Wood, Principal, Delta Wisdom
 
13:00 - 14:15 
Networking lunch
14:15 - 14:45
Driving revolution through innovation

Bhaskar Gorti, Senior Vice President and General Manager, Oracle Communications
14:45 - 15:45

Panel: The new partnership model
In today's fast changing climate, the industry is exploring ways to transform the business. Innovative partnering arrangements can distribute risk, reduce costs, advance service quality and offer more attractive packages to the customer. Yet poorly managed alliances can damage reputations. Which strategies will maximise the partnership model and how will it evolve? 

Bashar Arafeh, COO - East Africa Region, Zain Group
Dr Michael Hecker, Vice President for Strategy and Corporate Development, MTS (Mobile TeleSystems)
Dr Tim Whitley, Group Strategy Director, BT Group
Panel will be joined by Bhaskar Gorti, Senior Vice President and General Manager, Oracle Communications

15:45 - 16:15
 Networking coffee
16:15 - 17:15
Panel: Leading the green agenda
Like many other industries, energy efficiency is gaining importance for the telecoms sector. Reducing emissions and costs will be a high priority on the 2010 telecoms agenda so which green investments will provide both economic and environmental benefits? What more needs to be done, and how? How do you overcome the roadblocks? How do you measure progress and successfully communicate your green credentials? Which innovative sustainability offerings will be most meaningful to customers?  

Roger Fawcett, Business Development Director, Communications, Media and Entertainment, EMEA, Hewlett Packard
Mats Granryd, Managing Director, Ericsson UK
Jeremy Green, Practice Leader, Mobile, Ovum
Hilde M Tonne, Executive Vice President and Head of Communications and Corporate Responsibility, Telenor Group
  
17:15 - 17:25

Chair's closing remarks for day 1
Andrew Parker, Telecoms Editor, Financial Times
 
17:25 - 18:25
Networking reception
 
Make plans to join us after the conference in the relaxed atmosphere of our private "Bishops" Basement Bar: Here you'll find many networking opportunities, enjoy delicious canapes and drinks - compliments of our reception sponsor, HP, and see our live entertainment - hot from the MOBO Awards - Best Jazz Artist 2008/2009 - the sensational YolanDa Brown.  YolanDa will be performing material from her latest album and some lucky guest may scoop up one or two gifts she plans to hand out during her show.
 
Sponsored by

  

Friday 20 November
   
08:45 - 09:15
Welcome refreshments 
 
09:15 - 09:20
Chair's welcome and introduction to day 2
Andrew Parker, Telecoms Editor, Financial Times
 
09:20 - 10:40
Meeting the growing global need for connectivity
A thriving, dynamic communications marketplace is essential to economic recovery and defines the way we lead our lives. Mobile broadband is uniquely placed to drive growth across all societies but how can investment in next generation networks be stimulated? This session will discuss the business case to support investment in mobile broadband and debate how the industry can ensure a sustainable future and revive the wider economy. 

09:20 - 09:40
Hamid Akhavan, COO and Member of the Board of Management, Deutsche Telekom
09:40 - 10:00 Steven Evans, CEO, Etisalat Nigeria
10:00 - 10:20

Keynote: Ed Richards, CEO, Ofcom
10:20 - 10:40 Q&A
 
10:40 - 11:10

Networking coffee
11:10 - 12:10
Panel: Fuelling rapid growth through service innovation
After years of hype, the last 12 months have seen data services take off, with the introduction of exciting new devices and engaging services that encourage consumers to pay more. How can growth be sustained and commoditisation of such services be avoided? Where are the real incremental new revenue opportunities and which markets and sectors will be key? Will the predicted huge increase in data demand push the industry to breaking point? 
 
Kevin Russell, CEO, 3 UK
Marko Balabanovic, Head of Innovation, lastminute.com
Mark Selby, Vice President Industry Collaborations, Nokia
Carolina Milanesi, Research Director, Gartner
 
12:10 - 13:10

Panel:  Enhancing the customer experience
A good customer experience will be one of the key differentiators in the battle for market share in a competitive world characterised by converged services. And changing times offer opportunities for companies to capitalise on shifting consumer needs. So what should companies be doing to step up their game? How can customer insight be leveraged to improve retention? How can telcos behave more like retailers to connect more effectively with their customers, and is the market poised to support such a change? 

Steve Blan, UK Sales and Customer Director, Carphone Warehouse
 Stephen Brobst, CTO, Teradata Corporation
Süreyya Ciliv, CEO, Turkcell
Ronan Dunne, CEO, Telefónica O2 UK
Solman Rahman, Director, Telecoms, Information, Media and Entertainment, Cognizant Technology Solutions
 
13:10 - 13:15
Chair's closing remarks
Andrew Parker, Telecoms Editor, Financial Times
 
13:15 - 14:15
Networking lunch and close of conference