Agenda: Day 1  | Day 2  |

9:00 am-9:10 am

Opening Remarks

Conference Co-Chairs

  • Adrian Quayle, Vice President Consulting – Strategic Sourcing, Gartner UK Ltd and NOA Board Member
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9:10 am-9:40 am

Making change through Outsourcing and Offshoring: Driving Acceptance of a New Operating Model

Speaker(s)

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9:40 am-12:40 pm

 Outsourcing Roundtables - Sector Focus

On this second, concluding morning of the conference you will have an opportunity to attend a number of sector specific workshops and roundtables. Participants will have an opportunity to discuss
emerging trends with leading experts, glean best practice, and share insights and experiences with industry colleagues.
 
Choose 2 topics from the following list of facilitated discussions. Each in-depth discussion will last 75 minutes with a 30mn break between sessions.
 
For descriptions of each roundtable discussion, please click here

Roundtable Topics and moderators include:

Legal Process Outsourcing (LPO)
Mark Ross, VP of Global Sales and Marketing, LawScribe, Inc.

KPO - Leveraging the "Extended Enterprise" to power your business
Anish Nanavaty, CEO Research and Analytics Division, 
WNS

Unlocking Business Intelligence
Peter Simons, Technical Specialist, CIMA

Information Technology Outsourcing (ITO)
Chris Tiernan, Managing Partner, Grosvenor Consultancy Services LLP

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12:40 pm-1:00 pm

Summary of Roundtable Findings-Experience and Best Practice Sharing

Conference Co-Chairs

  • Adrian Quayle, Vice President Consulting – Strategic Sourcing, Gartner UK Ltd and NOA Board Member
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1:00 pm-2:00 pm

Conclusion of Event and Lunch