India continues its heady ascent along the outsourcing value chain. Moving away from call centres and other low-end services, organisations are now beginning to exploit the intellectual calibre that is available in India.

Enabled by the availability of highly-educated, technically-skilled and low-cost talent specifically in the engineering, telecoms and healthcare industries, India has created ‘the next generation’ of outsourcing opportunities.

A virtual army of highly-skilled, highly numerate ‘knowledge’ workers, are providing the world’s multinationals and professional service firms with a range of new, research-intensive services as diverse as product design and software engineering, equity research, data mining, drug development and para-legal services.

India as a Strategic Business Partner: ‘Next Generation’ Outsourcing will provide an update on key drivers in the outsourcing of business processes within the financial services market place. It will also examine the scope and potential of this burgeoning new KPO/R&D outsourcing market, and will assess the steps both clients and services providers are taking to address the business critical issues of data security and fraud prevention, in a bid to maintain India’s on-going supremacy in the global outsourcing marketplace.

Topics to be discussed:

• India 2020: Still Rising or Surging?
• Protecting Privacy and Providing Security
• From BPO to KPO and Beyond
• What Next for Banking and Financial Services?
• R&D Outsourcing
• India as an Emerging Healthcare Hub
• Exploring the New Frontiers: Engineering and Telecoms Outsourcing

This year's conference will comprise a strategic morning session, with presentations from a select group of heads of industry.

This will be followed by a networking lunch and two important industry sessions: India as an Emerging Healthcare Hub and Engineering – The Next Big Opportunity For India? The day will conclude with 1-2-1 meetings with members of NASSCOM, facilitated by the Financial Times.

About NASSCOM:

NASSCOM is an industry association for the Indian IT software and services sector. NASSCOM's aims include the facilitation of trade and business in software, IT services and BPO industry; encouraging advancement of research; facilitation of education, employment and growth of the Indian economy.

For more information please visit: www.nasscom.in

Engineering Services - Track Sponsor:

Supporting organisations: